Imprint

ORGANIZER

vivenu expressly points out that vivenu is not the organizer, but only sells tickets on behalf of the organizer.

The organizer of the event(s) offered here is:

FC Naples USL LLC

3940 City Gate Blvd N

Naples, FL 34117

FC NAPLES TICKET TERMS & CONDITIONS

Version 2027.1 · Effective October 15, 2026

IMPORTANT: YOUR EVENT TICKET IS A REVOCABLE LICENSE; HOLDER ACCEPTS RISK OF ILLNESS AND/OR INJURY; AUTHORIZED RE-ENTRY ONLY.

By using a ticket ("Ticket") to an event hosted by FC Naples USL LLC (the "Club") at Paradise Coast Sports Complex (or any other venue in which FC Naples home games may be played) (collectively, and together with surrounding areas, including parking lots, The Cove and the Great Lawn, the "Venue"), the Ticket holder ("Holder"), on their own behalf and on behalf of (i) any minor accompanying Holder to the event; and/or (ii) any other accompanying party for whom Holder retains a Ticket to attend the event with Holder (each of whom Holder represents has authorized Holder to act on their behalf in accepting these terms) (collectively, an "Accompanying Party"), agrees to the following terms and conditions (the "Agreement"). The Club may change the terms of the Agreement at any time without notice, and Holder's and/or Accompanying Party's use of the Ticket(s) after such changes are posted will constitute acceptance of the revised terms. Holder is responsible for reading and understanding the Agreement before using the Ticket.

ASSUMPTION OF RISK, WAIVER, AND RELEASE OF LIABILITY

Holder acknowledges and assumes all risks and dangers associated with attending the event or any pre-game, in-game, or post-game activities ("Event Activities"), including but not limited to risks associated with crowds, natural occurrences, actions of other spectators, and negligence of Released Parties. Holder acknowledges that attendance is voluntary and agrees that FC Naples USL LLC, Paradise Coast Sports Complex, their related entities and affiliates, and their respective owners, officers, directors, employees, agents, licensees, sponsors, and vendors (collectively, the "Released Parties") are not responsible for any personal injury (including death), illness, property damage, or other loss suffered in connection with the Event Activities.

By attending the event, Holder and Accompanying Party grant a full release of liability to the Released Parties to the fullest extent permitted by law for any claims arising out of attendance at, observation of, or participation in the Event Activities. If Holder does not wish to or is not authorized to grant such rights, Holder should immediately leave the Venue with all Accompanying Parties.

LIABILITY FOR PERSONAL PROPERTY

The Club, the Venue operators and their respective staff are not responsible for any lost, stolen, or damaged personal property, including but not limited to vehicles parked at the Venue. Fans are encouraged to secure their belongings and report any lost items to Venue security and/or law enforcement.

TICKET TRANSFER, RESALE, AND COMMERCIAL USE

Tickets are revocable licenses issued by the Club. Holders may transfer or resell Tickets, provided every transfer and resale complies with all applicable Florida and United States laws. Resale of Tickets inside or near the Venue is strictly prohibited.

Tickets may not be used for advertising, promotions, giveaways, sweepstakes, or marketing campaigns without the express written consent of the Club. Unlawful transfers or resale, or use in violation of this section, may terminate the revocable license and result in Ticket cancellation and denial of entry, without refund or other compensation.

FAN CONDUCT AND SAFETY

Harassment, discrimination, or any form of abuse toward players, staff, or other attendees is strictly prohibited. Any behavior deemed disruptive, inappropriate, or unsafe by the Club or Venue staff will result in immediate ejection without refund and may lead to further action, including a ban from future events.

PROHIBITED ITEMS AND BEHAVIOR

The Club and Venue staff may inspect belongings upon entry. Prohibited items include but are not limited to weapons, fireworks, outside food or beverages, professional recording equipment, and any other items deemed unsafe or disruptive by Venue staff. Violations may result in ejection without refund.

SECURITY SCREENING AND ENTRY CONDITIONS

All attendees are subject to security screening upon entry, including but not limited to bag checks, metal detectors, and other security measures. The Venue reserves the right to refuse entry to any individual who does not comply with security procedures or who is in possession of prohibited items.

CODE OF CONDUCT AND EJECTION POLICY

Holder and Accompanying Party must adhere to the Venue's Code of Conduct. Disorderly behavior, intoxication, vulgar language, or failure to follow Venue policies may result in ejection without refund. The Club reserves the right to remove any person who engages in conduct deemed improper or dangerous, and to cancel or revoke any Ticket without refund for failure to adhere to Venue policies.

EVENT CANCELLATION, POSTPONEMENT, AND WEATHER

Events may be delayed, postponed, or canceled due to weather or other unforeseen circumstances. If an event is postponed, canceled, or not completed, the Club may reschedule or resume it on a new date at its sole discretion, and Tickets will be valid for the rescheduled date or for a future event of equal or lesser value as determined by the Club. Refunds of the Ticket price are issued only if a canceled event is never rescheduled; processing fees are non-refundable. No refunds or exchanges are allowed in any other case.

TICKET USE

Retain possession of the Ticket until the event has concluded. The Ticket cannot be replaced if lost, stolen, destroyed, or duplicated. The Ticket is good only for the event indicated on it, and no part of the purchase price will be refunded because of a failure to use it. All event dates and times are subject to change.

EMERGENCIES AND EVACUATION

In the event of an emergency or extreme weather, fans will be guided by on-screen and/or public address instructions broadcast throughout the Venue. Attendees are encouraged to familiarize themselves with emergency exits and follow the directions of Venue staff and security personnel.

ALCOHOL POLICY

Alcohol is sold only to individuals of legal drinking age with valid identification. The Club and/or the Venue reserve the right to deny service to intoxicated individuals. Disorderly conduct may result in ejection without refund.

RE-ENTRY POLICY

Re-entry is not allowed after exit, except in emergencies as determined by the Club.

HEALTH AND SAFETY ACKNOWLEDGEMENT

Holder and Accompanying Party acknowledge and accept the health risks associated with attending a public event, including exposure to communicable diseases. Holder agrees to follow all health and safety policies in place at the time of the event.

UNAUTHORIZED AERIAL DEVICES

The use of drones, unmanned aerial vehicles (UAVs), or any other aerial devices over the Venue or its surrounding areas is strictly prohibited. Unauthorized use may result in ejection, legal action, and confiscation of the device.

PITCH INVASION POLICY

For the safety of players, officials, staff, and fans, unauthorized entry onto the playing surface (the "Pitch") at any time is strictly prohibited. The Club maintains a zero-tolerance policy for pitch invasions or attempts to access restricted field areas. Consequences vary based on the age of the individual and the circumstances involved.

Individuals 18 years of age or older who enter or attempt to enter the Pitch without authorization are subject to:

- Immediate ejection from the Venue.

- Potential arrest by the Collier County Sheriff's Office (CCSO) and issuance of a Trespass Warning.

- Indefinite ban from Paradise Coast Sports Complex (PCSC), including all future FC Naples events.

- Additional criminal charges as determined by CCSO based on the nature of the conduct.

Individuals under 18 years of age who enter or attempt to enter the Pitch without authorization are subject to:

- Immediate ejection from the Venue.

- Issuance of a Trespass Warning by CCSO.

- A minimum two (2) week ban from PCSC, including all FC Naples events, with the exact duration and terms determined at the discretion of PCSC management.

- A minimum six (6) game ban from FC Naples events.

ACCEPTANCE

By using this Ticket, Holder agrees to these terms. If Holder does not agree, Holder should not attend the event.